Why Element?
Our Vision
Our vision is an autism care field of smart people freed up to do what they do best.
We discovered a secret: you can have clinical quality AND best-in-class operations. Element is how we’re sharing this secret with YOU.
Our founding team is just like you. We have decades of experience in the ABA field and we understand your journey: the joys, challenges, and everything in between.
Check out customer experience, Element-style:
Typical Billing Company |
The Element Commitment |
|
Customer Philosophy |
Customer Service = time well saved | Customer EXPERIENCE = time well SPENT |
Selectivity |
Works with any provider | We partner only with Values-aligned organizations like you (because life’s too short) |
Approach to Relationships |
Tactical: do what’s necessary to get the job done | Authentic: we invest time up-front to understand you, your needs, and the things that make your organization so special |
Your Growth Journey |
Growth = upsell opportunities | Celebrate every milestone; Every day we earn the right to be your partner and grow with you for the long term |
Typical Billing Company
| Customer Philosophy | Customer Service = time well saved |
| Selectivity | Works with any provider |
| Approach to Relationships | Tactical: do what’s necessary to get the job done |
| Your Growth Journey | Growth = upsell opportunities |
The Element Commitment
| Customer Philosophy | Customer EXPERIENCE = time well SPENT |
| Selectivity | We partner only with Values-aligned organizations like you (because life’s too short) |
| Approach to Relationships | Authentic: we invest time up-front to understand you, your needs, and the things that make your organization so special |
| Your Growth Journey | Celebrate every milestone; Every day we earn the right to be your partner and grow with you for the long term |
We serve customers just like you
Your size
small, medium, large
Your governance
independent, private equity-backed
Your geography
single location, multi-state and national
Your specialty
applied behavior analysis, speech, occupational therapy, psychologists, social workers
Your payers
medicaid, insurance, school district, state contracts, scholarships
We refocus your time… and time is $
Up to
%
Less time on the phone with insurance companies
Up to
%
Less time explaining insurance benefits to parents
Up to
%
Less time spent on admin & financial tasks
The Element solution:
Patient collection rate through individualized insurance counseling services and improved client family engagement
Collection rate by reducing bad debt from unauthorized services
Days receivable outstanding (DRO) by billing every two days (instead of weekly)
Transparency of revenue cycle effectiveness through weekly dashboard reporting
Our Customer Stories
The challenge:
Increase billing frequency, improve family insurance counseling services, reduce bad debt, improve reporting analytics
The customer:
A multi-state ABA practice was experiencing hyper-growth 80+ insurance plans accepted, Medicaid and commercial insurance, ABA, and adjacent mental health services.
The big ask:
The company already had a 3rd party billing partner who was achieving great things for them. Element was asked “what value can you bring?”