Why Element?

Our Vision

Our vision is childhood for every child.

We discovered a secret: you can have clinical quality AND best-in-class operations. Element is how we’re sharing this secret with YOU.

Our founding team is just like you. We have decades of experience in the ABA field and we understand your journey: the joys, challenges, and everything in between.

Check out customer experience, Element-style:

Our We Believe statements are our commitment to our customers:
    • We believe every provider deserves a team as good as they are
    • We believe your time is valuable
    • We believe in empowering you with data and insights to help you be the best leader for your organization
    • We believe your clients are our clients
    • We believe you shouldn’t have to feel lonely at the top
    • We believe in giving every parent the time and attention they need
    • We believe in team members who are hungry, humble and smart
    • We believe in doing things right the first time
    • We believe vacations are good for everyone
    • We believe integrity means doing the right thing when no one is looking
    • We believe you shouldn’t have to choose between your family and your business
    • We believe in Behavior Analysts

Typical Billing Company

The Element Commitment
Customer Philosophy
 Customer Service = time well saved Customer EXPERIENCE = time well SPENT
Selectivity
 Works with any provider We partner only with Values-aligned organizations like you (because life’s too short)
Approach to Relationships
 Tactical: do what’s necessary to get the job done Authentic: we invest time up-front to understand you, your needs, and the things that  make your organization so special
Your Growth Journey
 Growth = upsell opportunities Celebrate every milestone; Every day we earn the right to be your partner and grow with you for the long term
Typical Billing Company
Customer Philosophy Customer Service = time well saved
Selectivity Works with any provider
Approach to Relationships Tactical: do what’s necessary to get the job done
Your Growth Journey Growth = upsell opportunities
The Element Commitment
Customer Philosophy Customer EXPERIENCE = time well SPENT
Selectivity We partner only with Values-aligned organizations like you (because life’s too short)
Approach to Relationships Authentic:  we invest time up-front to understand you, your needs, and the things that make your organization so special
Your Growth Journey Celebrate every milestone; Every day we earn the right to be your partner and grow with you for the long term

We serve customers just like you

Your size

small, medium, large

Your governance

independent, private equity-backed

Your geography

single location, multi-state and national

Your specialty

applied behavior analysis, speech, occupational therapy, psychologists, social workers

Your payers

medicaid, insurance, school district, state contracts, scholarships

We refocus your time… and time is $

Up to

%

Less time on the phone with insurance companies

Up to

%

Less time explaining insurance benefits to parents

Up to

%

Less time spent on admin & financial tasks

The Element solution:

Patient collection rate through individualized insurance counseling services and improved client family engagement

Collection rate by reducing bad debt from unauthorized services

Days receivable outstanding (DRO) by billing every two days (instead of weekly)

Transparency of revenue cycle effectiveness through weekly dashboard reporting

Our Customer Stories

The challenge:

Increase billing frequency, improve family insurance counseling services, reduce bad debt, improve reporting analytics

The customer:

A multi-state ABA practice was experiencing hyper-growth 80+ insurance plans accepted, Medicaid and commercial insurance, ABA, and adjacent mental health services.

The big ask:

The company already had a 3rd party billing partner who was achieving great things for them. Element was asked “what value can you bring?”